HIPAA Privacy Policy
HIPAA Privacy Policy
HIPAA Privacy Policy
HIPAA Privacy Policy
Triangle Health dba Oncology Navigation HIPAA Privacy Policy
(Last Updated: October 18, 2024)
This Notice of HIPAA Privacy Practices (“Notice”) describes how your health information may be used and disclosed by Triangle Health, doing business as Oncology Navigation (referred to as "Triangle Health," "Oncology Navigation," "we," "us," or "our"), and how you can access this information. We are committed to protecting your health information and privacy, especially as a healthcare provider based in California. Please review this Notice carefully.
Acknowledgment of Receipt
You acknowledge receipt of this Notice by accepting our Terms of Use, requesting a copy from us directly, or downloading a copy from our website. If you would like a copy of this Notice, you can request one via email or access it anytime on our website.
Our Responsibilities
Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), Triangle Health dba Oncology Navigation is required to:
Protect the Privacy of Your Protected Health Information (PHI): This includes medical records and personal details such as your name, address, and payment information.
Provide This Notice of Privacy Practices: Explaining our duties and practices regarding your PHI.
Notify You in Case of a Breach: Inform you promptly if a breach occurs that may have compromised the privacy or security of your PHI.
Follow the Terms of This Notice: We are legally obligated to abide by the privacy practices described in this Notice.
Uses and Disclosures of Your PHI Without Authorization
We may use and disclose your PHI without your written authorization for the following purposes:
1. Treatment
Within Our Organization: To physicians, nurses, and other healthcare professionals involved in your care.
Coordination of Care: Sharing information between departments for lab work, prescriptions, or referrals.
With Other Healthcare Providers: To specialists, hospitals, or emergency rooms involved in your treatment.
2. Payment
Billing and Collections: To bill you or your insurance for services rendered.
Insurance Verification: To your health plan to obtain prior authorization or determine coverage.
3. Healthcare Operations
Quality Assurance: For quality assessments, audits, and staff training.
Business Management: Collaborating with third parties who assist in our operations (e.g., consultants, attorneys), provided they agree to protect your privacy.
4. Other Permitted Disclosures
We may disclose your PHI without your authorization in the following circumstances:
As Required by Law: To comply with federal, state, or local laws, including reporting to public health authorities.
Public Health and Safety: To prevent or control disease, injury, or disability.
Abuse or Neglect: Reporting suspected abuse, neglect, or domestic violence to appropriate authorities.
Health Oversight Activities: For audits, investigations, inspections, and licensure by government agencies.
Legal Proceedings: In response to a court order, subpoena, or other lawful processes.
Law Enforcement: To law enforcement officials for purposes such as locating a suspect or reporting a crime.
Coroners and Medical Examiners: To identify a deceased person or determine the cause of death.
Organ and Tissue Donation: If you are an organ donor, to organizations that handle organ procurement.
Research: Under certain conditions approved by an institutional review board.
Threats to Health or Safety: To prevent a serious threat to your health and safety or the health and safety of the public.
5. Health Information Exchanges (HIEs)
We may share your PHI electronically with other healthcare providers participating in HIEs to facilitate your care, subject to your right to opt-out where applicable.
Uses and Disclosures Requiring Your Written Authorization
Your written authorization is required for uses and disclosures of PHI for:
Marketing Purposes: Except as permitted by HIPAA for communications about services, care, or treatment.
Sale of PHI: We will not sell your PHI without your explicit authorization.
Psychotherapy Notes: Except in certain circumstances allowed by law.
Substance Abuse Records: Additional protections apply under federal and state law.
Note: In situations where federal or California state laws provide additional protections for specific types of PHI (e.g., genetic information, mental health records, HIV/AIDS status), we will follow those more stringent requirements.
Your Rights Regarding Your PHI
As a patient, you have the following rights:
1. Right to Request Restrictions
Limit Uses and Disclosures: You can ask us not to use or disclose certain parts of your PHI for treatment, payment, or healthcare operations.
Self-Pay Services: We must agree to your request not to disclose PHI to your health plan if you have paid for the services in full out-of-pocket.
2. Right to Confidential Communications
Alternative Means or Locations: You may request that we contact you through specific means (e.g., only at work or by mail) or at a different address.
3. Right to Access and Obtain a Copy
Electronic or Paper Copy: You can request to see or get an electronic or paper copy of your medical record and other health information we have about you.
Fees: We may charge a reasonable, cost-based fee as permitted by law.
4. Right to Amend
Request Corrections: If you believe that the PHI we have about you is incorrect or incomplete, you may request an amendment.
5. Right to an Accounting of Disclosures
List of Disclosures: You can request a list (accounting) of the times we've shared your PHI for six years prior to the date you ask, who we shared it with, and why.
6. Right to a Paper Copy of This Notice
Obtain a Copy Anytime: Even if you have agreed to receive the Notice electronically, you are entitled to a paper copy upon request.
7. Right to Notification of a Breach
Timely Notification: You will be notified promptly if a breach occurs that may have compromised the privacy or security of your PHI.
8. Right to File a Complaint
Without Retaliation: If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you.
Communication Platforms
We may use your PHI to:
Appointment Reminders and Health Information: Send you reminders, treatment alternatives, or other health-related information via email, phone, or text message.
Online Access: Provide you with online access to your PHI through secure tools like your patient portal.
Important Note: While we take precautions to protect your information, communication via email, text, or chat may not be secure. By choosing to communicate with us through these channels, you acknowledge and accept the associated risks. If you prefer not to communicate through these methods, please notify us at info@trianglehealth.ai.
Additional California Privacy Rights
As a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
Right to Know: About the personal information we collect, use, disclose, and sell.
Right to Delete: Request deletion of personal information, with certain exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out: Of the sale or sharing of personal information.
Right to Non-Discrimination: For exercising your privacy rights.
Exercising Your Rights
To exercise these rights, please contact us at:
Email: info@trianglehealth.ai
Changes to Privacy Practices
We reserve the right to modify this Notice at any time. The updated Notice will apply to all PHI we maintain. Changes will be posted on our website with a new effective date. Please review this Notice periodically to stay informed of our HIPAA and California privacy practices.
Questions or Complaints
If you have any questions or concerns about this Notice or your privacy rights, please contact us at:
Email: info@trianglehealth.ai
Important Contacts
Privacy Officer Email: info@trianglehealth.ai
General Inquiries Email: info@trianglehealth.ai
Summary
We take your privacy seriously and are committed to protecting your PHI. As a healthcare provider based in California, we comply with both federal and state laws to ensure the confidentiality and security of your health information.
Triangle Health dba Oncology Navigation HIPAA Privacy Policy
(Last Updated: October 18, 2024)
This Notice of HIPAA Privacy Practices (“Notice”) describes how your health information may be used and disclosed by Triangle Health, doing business as Oncology Navigation (referred to as "Triangle Health," "Oncology Navigation," "we," "us," or "our"), and how you can access this information. We are committed to protecting your health information and privacy, especially as a healthcare provider based in California. Please review this Notice carefully.
Acknowledgment of Receipt
You acknowledge receipt of this Notice by accepting our Terms of Use, requesting a copy from us directly, or downloading a copy from our website. If you would like a copy of this Notice, you can request one via email or access it anytime on our website.
Our Responsibilities
Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), Triangle Health dba Oncology Navigation is required to:
Protect the Privacy of Your Protected Health Information (PHI): This includes medical records and personal details such as your name, address, and payment information.
Provide This Notice of Privacy Practices: Explaining our duties and practices regarding your PHI.
Notify You in Case of a Breach: Inform you promptly if a breach occurs that may have compromised the privacy or security of your PHI.
Follow the Terms of This Notice: We are legally obligated to abide by the privacy practices described in this Notice.
Uses and Disclosures of Your PHI Without Authorization
We may use and disclose your PHI without your written authorization for the following purposes:
1. Treatment
Within Our Organization: To physicians, nurses, and other healthcare professionals involved in your care.
Coordination of Care: Sharing information between departments for lab work, prescriptions, or referrals.
With Other Healthcare Providers: To specialists, hospitals, or emergency rooms involved in your treatment.
2. Payment
Billing and Collections: To bill you or your insurance for services rendered.
Insurance Verification: To your health plan to obtain prior authorization or determine coverage.
3. Healthcare Operations
Quality Assurance: For quality assessments, audits, and staff training.
Business Management: Collaborating with third parties who assist in our operations (e.g., consultants, attorneys), provided they agree to protect your privacy.
4. Other Permitted Disclosures
We may disclose your PHI without your authorization in the following circumstances:
As Required by Law: To comply with federal, state, or local laws, including reporting to public health authorities.
Public Health and Safety: To prevent or control disease, injury, or disability.
Abuse or Neglect: Reporting suspected abuse, neglect, or domestic violence to appropriate authorities.
Health Oversight Activities: For audits, investigations, inspections, and licensure by government agencies.
Legal Proceedings: In response to a court order, subpoena, or other lawful processes.
Law Enforcement: To law enforcement officials for purposes such as locating a suspect or reporting a crime.
Coroners and Medical Examiners: To identify a deceased person or determine the cause of death.
Organ and Tissue Donation: If you are an organ donor, to organizations that handle organ procurement.
Research: Under certain conditions approved by an institutional review board.
Threats to Health or Safety: To prevent a serious threat to your health and safety or the health and safety of the public.
5. Health Information Exchanges (HIEs)
We may share your PHI electronically with other healthcare providers participating in HIEs to facilitate your care, subject to your right to opt-out where applicable.
Uses and Disclosures Requiring Your Written Authorization
Your written authorization is required for uses and disclosures of PHI for:
Marketing Purposes: Except as permitted by HIPAA for communications about services, care, or treatment.
Sale of PHI: We will not sell your PHI without your explicit authorization.
Psychotherapy Notes: Except in certain circumstances allowed by law.
Substance Abuse Records: Additional protections apply under federal and state law.
Note: In situations where federal or California state laws provide additional protections for specific types of PHI (e.g., genetic information, mental health records, HIV/AIDS status), we will follow those more stringent requirements.
Your Rights Regarding Your PHI
As a patient, you have the following rights:
1. Right to Request Restrictions
Limit Uses and Disclosures: You can ask us not to use or disclose certain parts of your PHI for treatment, payment, or healthcare operations.
Self-Pay Services: We must agree to your request not to disclose PHI to your health plan if you have paid for the services in full out-of-pocket.
2. Right to Confidential Communications
Alternative Means or Locations: You may request that we contact you through specific means (e.g., only at work or by mail) or at a different address.
3. Right to Access and Obtain a Copy
Electronic or Paper Copy: You can request to see or get an electronic or paper copy of your medical record and other health information we have about you.
Fees: We may charge a reasonable, cost-based fee as permitted by law.
4. Right to Amend
Request Corrections: If you believe that the PHI we have about you is incorrect or incomplete, you may request an amendment.
5. Right to an Accounting of Disclosures
List of Disclosures: You can request a list (accounting) of the times we've shared your PHI for six years prior to the date you ask, who we shared it with, and why.
6. Right to a Paper Copy of This Notice
Obtain a Copy Anytime: Even if you have agreed to receive the Notice electronically, you are entitled to a paper copy upon request.
7. Right to Notification of a Breach
Timely Notification: You will be notified promptly if a breach occurs that may have compromised the privacy or security of your PHI.
8. Right to File a Complaint
Without Retaliation: If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you.
Communication Platforms
We may use your PHI to:
Appointment Reminders and Health Information: Send you reminders, treatment alternatives, or other health-related information via email, phone, or text message.
Online Access: Provide you with online access to your PHI through secure tools like your patient portal.
Important Note: While we take precautions to protect your information, communication via email, text, or chat may not be secure. By choosing to communicate with us through these channels, you acknowledge and accept the associated risks. If you prefer not to communicate through these methods, please notify us at info@trianglehealth.ai.
Additional California Privacy Rights
As a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
Right to Know: About the personal information we collect, use, disclose, and sell.
Right to Delete: Request deletion of personal information, with certain exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out: Of the sale or sharing of personal information.
Right to Non-Discrimination: For exercising your privacy rights.
Exercising Your Rights
To exercise these rights, please contact us at:
Email: info@trianglehealth.ai
Changes to Privacy Practices
We reserve the right to modify this Notice at any time. The updated Notice will apply to all PHI we maintain. Changes will be posted on our website with a new effective date. Please review this Notice periodically to stay informed of our HIPAA and California privacy practices.
Questions or Complaints
If you have any questions or concerns about this Notice or your privacy rights, please contact us at:
Email: info@trianglehealth.ai
Important Contacts
Privacy Officer Email: info@trianglehealth.ai
General Inquiries Email: info@trianglehealth.ai
Summary
We take your privacy seriously and are committed to protecting your PHI. As a healthcare provider based in California, we comply with both federal and state laws to ensure the confidentiality and security of your health information.